Microsoft - Windows 7: People in other countries are not equipped to...
A Microsoft - Windows 7 customer review by GetHuman user ~glorybe from November 22nd, 2017
Background on ~glorybe's case
GetHuman: ~glorybe - can you tell our other Microsoft - Windows 7 customers when your case took place?
~glorybe: Yes. It was afternoon, on November 14th.
GetHuman: Did you reach out to Microsoft - Windows 7, and if so, how?
GetHuman: And which of these common Microsoft - Windows 7 customer issues best describes the reason you wanted to talk to them?
(Shows ~glorybe a list of common Microsoft - Windows 7 problems)
~glorybe: "Change order" was why I was trying to call.
~glorybe's review of Microsoft - Windows 7 customer service
GetHuman: So how would you sum up your experience for GetHuman's Microsoft - Windows 7 customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~glorybe: People in other countries are not equipped to deal with problems of a more complex nature like, needing to talk to a supervisor, needing to talk to someone in the US. Communications are poor.
GetHuman: Let's quantify your experience contacting Microsoft - Windows 7. On a scale of 1 to 5, how easy is it go get help on a Microsoft - Windows 7 problem?
~glorybe: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~glorybe: I'd give them a one out of five on communication.
GetHuman: And what about Microsoft - Windows 7's ability to quickly and effectively address your problem?
~glorybe: For that I would say two out of five.
GetHuman: And finally- any advice for other Microsoft - Windows 7 customers?
~glorybe: Call them early in the day or late. Don't forget any personal or account information you might need for Microsoft - Windows 7 to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~glorybe taken from his Microsoft - Windows 7 customer service problem that occurred on November 14th, 2017.