MilesKimball.com: Very cordial, Joan tracked my items sent to old...
A MilesKimball.com customer review by GetHuman user GetHuman-259684 from November 13th, 2017
Background on GetHuman-259684's case
GetHuman: GetHuman-259684 - can you tell our other MilesKimball.com customers when your case took place?
GetHuman-259684: Yes. It was morning, on November 7th.
GetHuman: Did you reach out to MilesKimball.com, and if so, how?
GetHuman: And which of these common MilesKimball.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-259684 a list of common MilesKimball.com problems)
GetHuman-259684: "Warranty claim" was why I was trying to call.
GetHuman-259684's review of MilesKimball.com customer service
GetHuman: So how would you sum up your experience for GetHuman's MilesKimball.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-259684: Very cordial, Joan tracked my items sent to old address two years ago. Reordered my items. Very confident in her handling!!
GetHuman: Let's quantify your experience contacting MilesKimball.com. On a scale of 1 to 5, how easy is it go get help on a MilesKimball.com problem?
GetHuman-259684: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-259684: I'd give them a one out of five on communication.
GetHuman: And what about MilesKimball.com's ability to quickly and effectively address your problem?
GetHuman-259684: For that I would say five out of five.
GetHuman: And finally- any advice for other MilesKimball.com customers?
GetHuman-259684: Call them early in the day or late. Don't forget any personal or account information you might need for MilesKimball.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-259684 taken from his MilesKimball.com customer service problem that occurred on November 7th, 2017.
MilesKimball.com
3.00 of 5 stars | 2 reviews
GetHuman-259684's MilesKimball.com Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars
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