Minneapolis Star Tribune: Poor delivery service. No value anymore.

A Minneapolis Star Tribune customer review by GetHuman user GetHuman-dricke6 from December 1st, 2017

Background on GetHuman-dricke6's case

GetHuman: GetHuman-dricke6 - can you tell our other Minneapolis Star Tribune customers when your case took place?
GetHuman-dricke6: Sure. It was afternoon, on November 24th.
GetHuman: Did you reach out to Minneapolis Star Tribune, and if so, how?
GetHuman-dricke6: I used the 800-775-4344 number I found for on the GetHuman Minneapolis Star Tribune customer phone number page I was on: Minneapolis Star Tribune Customer Service Phone Number
GetHuman: And which of these common Minneapolis Star Tribune customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-dricke6 a list of common Minneapolis Star Tribune problems)
GetHuman-dricke6: "Complaint" was why I was trying to call.

GetHuman-dricke6's review of Minneapolis Star Tribune customer service

GetHuman: So how would you sum up your experience for GetHuman's Minneapolis Star Tribune customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-dricke6: Poor delivery service. No value anymore.
GetHuman: Can you tell the rest of us a bit more from what happened on 11/24/17?
GetHuman-dricke6: Delivery service terrible. Missing papers in the more frequently. Like the print newspaper, but I'm giving up. The problem keeps on. Not worth the money anymore.
GetHuman: Let's quantify your experience contacting Minneapolis Star Tribune. On a scale of 1 to 5, how easy is it go get help on a Minneapolis Star Tribune problem?
GetHuman-dricke6: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-dricke6: I'd give them a three out of five on communication.
GetHuman: And what about Minneapolis Star Tribune's ability to quickly and effectively address your problem?
GetHuman-dricke6: For that I would say four out of five.
GetHuman: And finally- any advice for other Minneapolis Star Tribune customers?
GetHuman-dricke6: Call them early in the day or late. Don't forget any personal or account information you might need for Minneapolis Star Tribune to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-dricke6 taken from his Minneapolis Star Tribune customer service problem that occurred on November 24th, 2017.

Minneapolis Star Tribune

2.13 of 5 stars | 51 reviews

GetHuman-dricke6's Minneapolis Star Tribune Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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