Mint.com: The Help page is unavailable. There is not phon...

A Mint.com customer review by GetHuman user ~pbiter from November 22nd, 2017

Background on ~pbiter's case

GetHuman: ~pbiter - can you tell our other Mint.com customers when your case took place?
~pbiter: Yes. It was morning, on November 20th.
GetHuman: Did you reach out to Mint.com, and if so, how?
~pbiter: I used a twitter page I found on the GetHuman Mint.com customer service contact info page: Contact Mint.com Customer Service
GetHuman: And which of these common Mint.com customer issues best describes the reason you wanted to talk to them?
(Shows ~pbiter a list of common Mint.com problems)
~pbiter: "Setup service" was why I was trying to contact.

~pbiter's review of Mint.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Mint.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~pbiter: The Help page is unavailable. There is not phone number to be found. There has been no responce to email help request. Shame
GetHuman: Let's quantify your experience contacting Mint.com. On a scale of 1 to 5, how easy is it go get help on a Mint.com problem?
~pbiter: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~pbiter: I'd give them a one out of five on communication.
GetHuman: And what about Mint.com's ability to quickly and effectively address your problem?
~pbiter: For that I would say one out of five.
GetHuman: And finally- any advice for other Mint.com customers?
~pbiter: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Mint.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~pbiter taken from his Mint.com customer service problem that occurred on November 20th, 2017.

Mint.com

1.00 of 5 stars | 14 reviews

~pbiter's Mint.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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