Missouri Department of Revenue: There must be a better way. Option * didn't wo...
A Missouri Department of Revenue customer review by GetHuman user GetHuman-14811 from November 21st, 2017
Background on GetHuman-14811's case
GetHuman: GetHuman-14811 - can you tell our other Missouri Department of Revenue customers when your case took place?
GetHuman-14811: Sure. It was middle of the night, on November 17th.
GetHuman: Did you reach out to Missouri Department of Revenue, and if so, how?
GetHuman: And which of these common Missouri Department of Revenue customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-14811 a list of common Missouri Department of Revenue problems)
GetHuman-14811: "Track a Refund" was why I was trying to call.
GetHuman-14811's review of Missouri Department of Revenue customer service
GetHuman: So how would you sum up your experience for GetHuman's Missouri Department of Revenue customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-14811: There must be a better way. Option * didn't work, and I'm not checking a refund, I'm trying to verify receipt of my return and the check that was with it, since the check has not yet been cashed. ***-***-****
GetHuman: Let's quantify your experience contacting Missouri Department of Revenue. On a scale of 1 to 5, how easy is it go get help on a Missouri Department of Revenue problem?
GetHuman-14811: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-14811: I'd give them a four out of five on communication.
GetHuman: And what about Missouri Department of Revenue's ability to quickly and effectively address your problem?
GetHuman-14811: For that I would say one out of five.
GetHuman: And finally- any advice for other Missouri Department of Revenue customers?
GetHuman-14811: Call them early in the day or late. Don't forget any personal or account information you might need for Missouri Department of Revenue to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-14811 taken from his Missouri Department of Revenue customer service problem that occurred on November 17th, 2017.