MobStub: I have been waiting for my order it says it ****...

A MobStub customer review by GetHuman user ~cathy Whitehouse from November 23rd, 2017

Background on ~cathy Whitehouse 's case

GetHuman: ~cathy Whitehouse - can you tell our other MobStub customers when your case took place?
~cathy Whitehouse : Yes I can. It was afternoon, on November 19th.
GetHuman: Did you reach out to MobStub, and if so, how?
~cathy Whitehouse : I used a help page I found on the GetHuman MobStub customer service contact info page: Contact MobStub Customer Service
GetHuman: And which of these common MobStub customer issues best describes the reason you wanted to talk to them?
(Shows ~cathy Whitehouse a list of common MobStub problems)
~cathy Whitehouse : "Technical support" was why I was trying to contact.

~cathy Whitehouse 's review of MobStub customer service

GetHuman: So how would you sum up your experience for GetHuman's MobStub customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~cathy Whitehouse : I have been waiting for my order it says it shipped * weeks ago and nothing. I can't find away to contact them. The phone number don't work. Any suggestions would awesome
GetHuman: Let's quantify your experience contacting MobStub. On a scale of 1 to 5, how easy is it go get help on a MobStub problem?
~cathy Whitehouse : I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~cathy Whitehouse : I'd give them a one out of five on communication.
GetHuman: And what about MobStub's ability to quickly and effectively address your problem?
~cathy Whitehouse : For that I would say three out of five.
GetHuman: And finally- any advice for other MobStub customers?
~cathy Whitehouse : Try to deal with them early in the day or later. Don't forget any personal or account information you might need for MobStub to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~cathy Whitehouse taken from his MobStub customer service problem that occurred on November 19th, 2017.

MobStub

1.42 of 5 stars | 148 reviews

~cathy Whitehouse 's MobStub Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

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