Mobil 1: Steve was very helpful in giving me the number...

A Mobil 1 customer review by GetHuman user ~BaBydoll from November 22nd, 2017

Background on ~BaBydoll's case

GetHuman: ~BaBydoll - can you tell our other Mobil 1 customers when your case took place?
~BaBydoll: Yeah. It was middle of the night, on November 21st.
GetHuman: Did you reach out to Mobil 1, and if so, how?
~BaBydoll: I used the 800-275-6624 number I found for on the GetHuman Mobil 1 customer phone number page I was on: Mobil 1 Customer Service Phone Number
GetHuman: And which of these common Mobil 1 customer issues best describes the reason you wanted to talk to them?
(Shows ~BaBydoll a list of common Mobil 1 problems)
~BaBydoll: "None of those really matches why I wanted to call Mobil 1 that day." was why I was trying to call.

~BaBydoll's review of Mobil 1 customer service

GetHuman: So how would you sum up your experience for GetHuman's Mobil 1 customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~BaBydoll: Steve was very helpful in giving me the number for the rebate center! The lady at the rebate center was very helpful & knowledgeable & helped me with an answer in a minute or two. Excellent customer service!!!
GetHuman: Let's quantify your experience contacting Mobil 1. On a scale of 1 to 5, how easy is it go get help on a Mobil 1 problem?
~BaBydoll: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~BaBydoll: I'd give them a five out of five on communication.
GetHuman: And what about Mobil 1's ability to quickly and effectively address your problem?
~BaBydoll: For that I would say five out of five.
GetHuman: And finally- any advice for other Mobil 1 customers?
~BaBydoll: Call them early in the day or late. Don't forget any personal or account information you might need for Mobil 1 to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~BaBydoll taken from his Mobil 1 customer service problem that occurred on November 21st, 2017.

Mobil 1

5.00 of 5 stars | 9 reviews

~BaBydoll's Mobil 1 Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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