Money Mutual: I am disabled and tried to apply for a small lo...
A Money Mutual customer review by GetHuman user ~Gayle from November 11th, 2017
Background on ~Gayle's case
GetHuman: ~Gayle - can you tell our other Money Mutual customers when your case took place?
~Gayle: Yes. It was evening, on November 7th.
GetHuman: Did you reach out to Money Mutual, and if so, how?
GetHuman: And which of these common Money Mutual customer issues best describes the reason you wanted to talk to them?
(Shows ~Gayle a list of common Money Mutual problems)
~Gayle: "Setup an account" was why I was trying to call.
~Gayle's review of Money Mutual customer service
GetHuman: So how would you sum up your experience for GetHuman's Money Mutual customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Gayle: I am disabled and tried to apply for a small loan but when i filled out the form i did not have a work Number so the form would not accept it now if you dont take or accept people on disability please let Know.
GetHuman: Let's quantify your experience contacting Money Mutual. On a scale of 1 to 5, how easy is it go get help on a Money Mutual problem?
~Gayle: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Gayle: I'd give them a one out of five on communication.
GetHuman: And what about Money Mutual's ability to quickly and effectively address your problem?
~Gayle: For that I would say one out of five.
GetHuman: And finally- any advice for other Money Mutual customers?
~Gayle: Call them early in the day or late. Don't forget any personal or account information you might need for Money Mutual to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Gayle taken from his Money Mutual customer service problem that occurred on November 7th, 2017.