More Magazine: Eventhough it took * minutes to be connected to...
A More Magazine customer review by GetHuman user ~Drix from November 17th, 2017
Background on ~Drix's case
GetHuman: ~Drix - can you tell our other More Magazine customers when your case took place?
~Drix: Yup. It was morning, on November 13th.
GetHuman: Did you reach out to More Magazine, and if so, how?
GetHuman: And which of these common More Magazine customer issues best describes the reason you wanted to talk to them?
(Shows ~Drix a list of common More Magazine problems)
~Drix: "None of those really matches why I wanted to call More Magazine that day." was why I was trying to call.
~Drix's review of More Magazine customer service
GetHuman: So how would you sum up your experience for GetHuman's More Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Drix: Eventhough it took * minutes to be connected to a rep, when she came on, she was very pleasant and handled my problem to my satisfaction.
GetHuman: Let's quantify your experience contacting More Magazine. On a scale of 1 to 5, how easy is it go get help on a More Magazine problem?
~Drix: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Drix: I'd give them a five out of five on communication.
GetHuman: And what about More Magazine's ability to quickly and effectively address your problem?
~Drix: For that I would say five out of five.
GetHuman: And finally- any advice for other More Magazine customers?
~Drix: Call them early in the day or late. Don't forget any personal or account information you might need for More Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Drix taken from his More Magazine customer service problem that occurred on November 13th, 2017.