Municipal Credit Union: Never got a rep. on the phone. When I hit the o...
A Municipal Credit Union customer review by GetHuman user GetHuman-288061 from November 27th, 2017
Background on GetHuman-288061's case
GetHuman: GetHuman-288061 - can you tell our other Municipal Credit Union customers when your case took place?
GetHuman-288061: Sure. It was morning, on November 22nd.
GetHuman: Did you reach out to Municipal Credit Union, and if so, how?
GetHuman: And which of these common Municipal Credit Union customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-288061 a list of common Municipal Credit Union problems)
GetHuman-288061: "Setup an account" was why I was trying to call.
GetHuman-288061's review of Municipal Credit Union customer service
GetHuman: So how would you sum up your experience for GetHuman's Municipal Credit Union customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-288061: Never got a rep. on the phone. When I hit the option for a rep. I get put on hold and then the line goes dead
GetHuman: Let's quantify your experience contacting Municipal Credit Union. On a scale of 1 to 5, how easy is it go get help on a Municipal Credit Union problem?
GetHuman-288061: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-288061: I'd give them a five out of five on communication.
GetHuman: And what about Municipal Credit Union's ability to quickly and effectively address your problem?
GetHuman-288061: For that I would say one out of five.
GetHuman: And finally- any advice for other Municipal Credit Union customers?
GetHuman-288061: Call them early in the day or late. Don't forget any personal or account information you might need for Municipal Credit Union to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-288061 taken from his Municipal Credit Union customer service problem that occurred on November 22nd, 2017.
Municipal Credit Union
1.50 of 5 stars | 24 reviews
GetHuman-288061's Municipal Credit Union Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars
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