Mutual of Omaha: I would never buy insurance from this company...
A Mutual of Omaha customer review by GetHuman user ~kitkat from November 16th, 2017
Background on ~kitkat's case
GetHuman: ~kitkat - can you tell our other Mutual of Omaha customers when your case took place?
~kitkat: Yes I can. It was middle of the night, on November 10th.
GetHuman: Did you reach out to Mutual of Omaha, and if so, how?
GetHuman: And which of these common Mutual of Omaha customer issues best describes the reason you wanted to talk to them?
(Shows ~kitkat a list of common Mutual of Omaha problems)
~kitkat: "Complaint" was why I was trying to call.
~kitkat's review of Mutual of Omaha customer service
GetHuman: So how would you sum up your experience for GetHuman's Mutual of Omaha customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~kitkat: I would never buy insurance from this company. My mother recently passed away and they wanted me to jump to legal hoops for just a $*,*** dollar policy which she died poor with nothing to dispute in a court. She also had a policy with Washington Mutual for a bit more. Thanks god, they came through with no issue like these people. So if your looking for insurance don't shop here. Mutual you can take the policy and stick it where the sun doesn't shine. But I see you never had a problem cashing the check with my name on it now did you. hmmmmmmmm makes ya wonder !!!!
GetHuman: Let's quantify your experience contacting Mutual of Omaha. On a scale of 1 to 5, how easy is it go get help on a Mutual of Omaha problem?
~kitkat: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~kitkat: I'd give them a two out of five on communication.
GetHuman: And what about Mutual of Omaha's ability to quickly and effectively address your problem?
~kitkat: For that I would say five out of five.
GetHuman: And finally- any advice for other Mutual of Omaha customers?
~kitkat: Call them early in the day or late. Don't forget any personal or account information you might need for Mutual of Omaha to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~kitkat taken from his Mutual of Omaha customer service problem that occurred on November 10th, 2017.