NET 10: theirs is the worst service of any company that...
A NET 10 customer review by GetHuman user ~angry customer from November 21st, 2017
Background on ~angry customer's case
GetHuman: ~angry customer - can you tell our other NET 10 customers when your case took place?
~angry customer: Yes. It was morning, on November 13th.
GetHuman: Did you reach out to NET 10, and if so, how?
GetHuman: And which of these common NET 10 customer issues best describes the reason you wanted to talk to them?
(Shows ~angry customer a list of common NET 10 problems)
~angry customer: "Refund" was why I was trying to call.
~angry customer's review of NET 10 customer service
GetHuman: So how would you sum up your experience for GetHuman's NET 10 customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~angry customer: theirs is the worst service of any company that i have ever had. they have foreigners who can hardly speak english and you have to constantly ask them to repeat things. it is just horrible!!!!!
GetHuman: Let's quantify your experience contacting NET 10. On a scale of 1 to 5, how easy is it go get help on a NET 10 problem?
~angry customer: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~angry customer: I'd give them a five out of five on communication.
GetHuman: And what about NET 10's ability to quickly and effectively address your problem?
~angry customer: For that I would say two out of five.
GetHuman: And finally- any advice for other NET 10 customers?
~angry customer: Call them early in the day or late. Don't forget any personal or account information you might need for NET 10 to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~angry customer taken from his NET 10 customer service problem that occurred on November 13th, 2017.