National Visa Center: I have been call the number and always get cut...
A National Visa Center customer review by GetHuman user ~Uma Uma from November 27th, 2017
Background on ~Uma Uma's case
GetHuman: ~Uma Uma - can you tell our other National Visa Center customers when your case took place?
~Uma Uma: Yup. It was middle of the night, on November 24th.
GetHuman: Did you reach out to National Visa Center, and if so, how?
GetHuman: And which of these common National Visa Center customer issues best describes the reason you wanted to talk to them?
(Shows ~Uma Uma a list of common National Visa Center problems)
~Uma Uma: "Missing Order" was why I was trying to call.
~Uma Uma's review of National Visa Center customer service
GetHuman: So how would you sum up your experience for GetHuman's National Visa Center customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Uma Uma: I have been call the number and always get cut-off by the automatic answering machine until today I kept pressing * for so many times and the answering machine (for the first time in * months) change from "please call again" to "please stay on the line" and finally got to talk to a human being. He was nice but I wish I could reached them sooner!
GetHuman: Let's quantify your experience contacting National Visa Center. On a scale of 1 to 5, how easy is it go get help on a National Visa Center problem?
~Uma Uma: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Uma Uma: I'd give them a four out of five on communication.
GetHuman: And what about National Visa Center's ability to quickly and effectively address your problem?
~Uma Uma: For that I would say one out of five.
GetHuman: And finally- any advice for other National Visa Center customers?
~Uma Uma: Call them early in the day or late. Don't forget any personal or account information you might need for National Visa Center to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Uma Uma taken from his National Visa Center customer service problem that occurred on November 24th, 2017.