National Visa Center: The NVC only has one number which I am unable t...
A National Visa Center customer review by GetHuman user ~Madam sue from November 28th, 2017
Background on ~Madam sue's case
GetHuman: ~Madam sue - can you tell our other National Visa Center customers when your case took place?
~Madam sue: Yup. It was morning, on November 26th.
GetHuman: Did you reach out to National Visa Center, and if so, how?
GetHuman: And which of these common National Visa Center customer issues best describes the reason you wanted to talk to them?
(Shows ~Madam sue a list of common National Visa Center problems)
~Madam sue: "Missing Order" was why I was trying to call.
~Madam sue's review of National Visa Center customer service
GetHuman: So how would you sum up your experience for GetHuman's National Visa Center customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Madam sue: The NVC only has one number which I am unable to get through to. I tried communicating via email with no response. Come on USA why is your service so poor
GetHuman: Let's quantify your experience contacting National Visa Center. On a scale of 1 to 5, how easy is it go get help on a National Visa Center problem?
~Madam sue: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Madam sue: I'd give them a four out of five on communication.
GetHuman: And what about National Visa Center's ability to quickly and effectively address your problem?
~Madam sue: For that I would say one out of five.
GetHuman: And finally- any advice for other National Visa Center customers?
~Madam sue: Call them early in the day or late. Don't forget any personal or account information you might need for National Visa Center to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Madam sue taken from his National Visa Center customer service problem that occurred on November 26th, 2017.