New York Department of Labor - Unemployment: When I got through the prompts to reach a real...
A New York Department of Labor - Unemployment customer review by GetHuman user GetHuman-391828 from November 19th, 2017
Background on GetHuman-391828's case
GetHuman: GetHuman-391828 - can you tell our other New York Department of Labor - Unemployment customers when your case took place?
GetHuman-391828: Yup. It was evening, on November 10th.
GetHuman: Did you reach out to New York Department of Labor - Unemployment, and if so, how?
GetHuman: And which of these common New York Department of Labor - Unemployment customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-391828 a list of common New York Department of Labor - Unemployment problems)
GetHuman-391828: "Make a claim" was why I was trying to call.
GetHuman-391828's review of New York Department of Labor - Unemployment customer service
GetHuman: So how would you sum up your experience for GetHuman's New York Department of Labor - Unemployment customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-391828: When I got through the prompts to reach a real representative at *:**, there was a message about exceptionally high call volumes, please call back later, goodbye. I got to the same place at *:** and the robot offered to give me a callback, took my number, and gave me three attempts to choose a callback time that it would accept. After three attempts that were too soon for its liking, it hung up on me. The line also drops if you press * anywhere in the prompt-stream. I lost my job due to NYS grant cuts, and they continue to treat me like **** when I ask for benefits please. Fuckers.
GetHuman: Let's quantify your experience contacting New York Department of Labor - Unemployment. On a scale of 1 to 5, how easy is it go get help on a New York Department of Labor - Unemployment problem?
GetHuman-391828: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-391828: I'd give them a two out of five on communication.
GetHuman: And what about New York Department of Labor - Unemployment's ability to quickly and effectively address your problem?
GetHuman-391828: For that I would say three out of five.
GetHuman: And finally- any advice for other New York Department of Labor - Unemployment customers?
GetHuman-391828: Call them early in the day or late. Don't forget any personal or account information you might need for New York Department of Labor - Unemployment to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-391828 taken from his New York Department of Labor - Unemployment customer service problem that occurred on November 10th, 2017.