New York Department of Labor - Unemployment: Tried six times to get human being. Menus go a...
A New York Department of Labor - Unemployment customer review by GetHuman user ~junkbuster from November 4th, 2017
Background on ~junkbuster's case
GetHuman: ~junkbuster - can you tell our other New York Department of Labor - Unemployment customers when your case took place?
~junkbuster: Yes I can. It was evening, on November 2nd.
GetHuman: Did you reach out to New York Department of Labor - Unemployment, and if so, how?
GetHuman: And which of these common New York Department of Labor - Unemployment customer issues best describes the reason you wanted to talk to them?
(Shows ~junkbuster a list of common New York Department of Labor - Unemployment problems)
~junkbuster: "Problem with a claim" was why I was trying to call.
~junkbuster's review of New York Department of Labor - Unemployment customer service
GetHuman: So how would you sum up your experience for GetHuman's New York Department of Labor - Unemployment customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~junkbuster: Tried six times to get human being. Menus go around in circles then machine cuts you off if it doesn't have what you need. Now I am going to a hearing because the careless phone system wouldn't answer my questions that would have cleared up the matter with the first half hour of my claim.
GetHuman: Let's quantify your experience contacting New York Department of Labor - Unemployment. On a scale of 1 to 5, how easy is it go get help on a New York Department of Labor - Unemployment problem?
~junkbuster: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~junkbuster: I'd give them a four out of five on communication.
GetHuman: And what about New York Department of Labor - Unemployment's ability to quickly and effectively address your problem?
~junkbuster: For that I would say five out of five.
GetHuman: And finally- any advice for other New York Department of Labor - Unemployment customers?
~junkbuster: Call them early in the day or late. Don't forget any personal or account information you might need for New York Department of Labor - Unemployment to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~junkbuster taken from his New York Department of Labor - Unemployment customer service problem that occurred on November 2nd, 2017.