New York Department of Labor - Unemployment: have been calling all day long for a week (unem...
A New York Department of Labor - Unemployment customer review by GetHuman user ~Loue Whose from November 26th, 2017
Background on ~Loue Whose's case
GetHuman: ~Loue Whose - can you tell our other New York Department of Labor - Unemployment customers when your case took place?
~Loue Whose: Yes I can. It was morning, on November 18th.
GetHuman: Did you reach out to New York Department of Labor - Unemployment, and if so, how?
GetHuman: And which of these common New York Department of Labor - Unemployment customer issues best describes the reason you wanted to talk to them?
(Shows ~Loue Whose a list of common New York Department of Labor - Unemployment problems)
~Loue Whose: "Claims" was why I was trying to call.
~Loue Whose's review of New York Department of Labor - Unemployment customer service
GetHuman: So how would you sum up your experience for GetHuman's New York Department of Labor - Unemployment customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Loue Whose: have been calling all day long for a week (unemployed ya know)*I get dragged through a maze of prompts followed by either*"system is unavailable now" OR*"all operators are busy now " THEN*CLICK, AND YOU GET TO DO IT again. If it wasn't happening to me, I don't think I would believe the incompetence could be this high. E-mail will get you the same stellar results.
GetHuman: Let's quantify your experience contacting New York Department of Labor - Unemployment. On a scale of 1 to 5, how easy is it go get help on a New York Department of Labor - Unemployment problem?
~Loue Whose: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Loue Whose: I'd give them a five out of five on communication.
GetHuman: And what about New York Department of Labor - Unemployment's ability to quickly and effectively address your problem?
~Loue Whose: For that I would say two out of five.
GetHuman: And finally- any advice for other New York Department of Labor - Unemployment customers?
~Loue Whose: Call them early in the day or late. Don't forget any personal or account information you might need for New York Department of Labor - Unemployment to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Loue Whose taken from his New York Department of Labor - Unemployment customer service problem that occurred on November 18th, 2017.