New York Department of Labor - Unemployment: horrible waiting time, omg, the automated syste...
A New York Department of Labor - Unemployment customer review by GetHuman user ~raymo1 from November 26th, 2017
Background on ~raymo1's case
GetHuman: ~raymo1 - can you tell our other New York Department of Labor - Unemployment customers when your case took place?
~raymo1: Yup. It was morning, on November 19th.
GetHuman: Did you reach out to New York Department of Labor - Unemployment, and if so, how?
GetHuman: And which of these common New York Department of Labor - Unemployment customer issues best describes the reason you wanted to talk to them?
(Shows ~raymo1 a list of common New York Department of Labor - Unemployment problems)
~raymo1: "Missed payments" was why I was trying to call.
~raymo1's review of New York Department of Labor - Unemployment customer service
GetHuman: So how would you sum up your experience for GetHuman's New York Department of Labor - Unemployment customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~raymo1: horrible waiting time, omg, the automated system is a pain. im caling because i need to speak with sommeone not to be told where to go online, if could have done it online, i would not called.
GetHuman: Let's quantify your experience contacting New York Department of Labor - Unemployment. On a scale of 1 to 5, how easy is it go get help on a New York Department of Labor - Unemployment problem?
~raymo1: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~raymo1: I'd give them a two out of five on communication.
GetHuman: And what about New York Department of Labor - Unemployment's ability to quickly and effectively address your problem?
~raymo1: For that I would say one out of five.
GetHuman: And finally- any advice for other New York Department of Labor - Unemployment customers?
~raymo1: Call them early in the day or late. Don't forget any personal or account information you might need for New York Department of Labor - Unemployment to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~raymo1 taken from his New York Department of Labor - Unemployment customer service problem that occurred on November 19th, 2017.