New York Department of Labor - Unemployment: Cant get a representative on the phone I've tri...
A New York Department of Labor - Unemployment customer review by GetHuman user GetHuman-vrubian from December 1st, 2017
Background on GetHuman-vrubian's case
GetHuman: GetHuman-vrubian - can you tell our other New York Department of Labor - Unemployment customers when your case took place?
GetHuman-vrubian: Yeah. It was morning, on November 29th.
GetHuman: Did you reach out to New York Department of Labor - Unemployment, and if so, how?
GetHuman: And which of these common New York Department of Labor - Unemployment customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-vrubian a list of common New York Department of Labor - Unemployment problems)
GetHuman-vrubian: "File application" was why I was trying to call.
GetHuman-vrubian's review of New York Department of Labor - Unemployment customer service
GetHuman: So how would you sum up your experience for GetHuman's New York Department of Labor - Unemployment customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-vrubian: Cant get a representative on the phone I've tried for * days now
GetHuman: Can you tell the rest of us a bit more from what happened on 11/29/17?
GetHuman-vrubian: Cant get a representative on the phone I've tried for * days now. The automated system couldnt process my claim for the previous week and everytime I call the automated system tells me they're too busy to call back I need to know who to call
GetHuman: Let's quantify your experience contacting New York Department of Labor - Unemployment. On a scale of 1 to 5, how easy is it go get help on a New York Department of Labor - Unemployment problem?
GetHuman-vrubian: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-vrubian: I'd give them a one out of five on communication.
GetHuman: And what about New York Department of Labor - Unemployment's ability to quickly and effectively address your problem?
GetHuman-vrubian: For that I would say five out of five.
GetHuman: And finally- any advice for other New York Department of Labor - Unemployment customers?
GetHuman-vrubian: Call them early in the day or late. Don't forget any personal or account information you might need for New York Department of Labor - Unemployment to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-vrubian taken from his New York Department of Labor - Unemployment customer service problem that occurred on November 29th, 2017.