New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau: Dialing *-*-*-* got me to a representative with...
A New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau customer review by GetHuman user ~TicketedInNYC from November 17th, 2017
Background on ~TicketedInNYC's case
GetHuman: ~TicketedInNYC - can you tell our other New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau customers when your case took place?
~TicketedInNYC: Yes I can. It was afternoon, on November 14th.
GetHuman: Did you reach out to New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau, and if so, how?
GetHuman: And which of these common New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau customer issues best describes the reason you wanted to talk to them?
(Shows ~TicketedInNYC a list of common New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau problems)
~TicketedInNYC: "File a report" was why I was trying to call.
~TicketedInNYC's review of New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau customer service
GetHuman: So how would you sum up your experience for GetHuman's New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~TicketedInNYC: Dialing *-*-*-* got me to a representative within a few minutes. **Note to people like myself having issues paying traffic violations online: It can take *-* weeks from the date of the violation for the DMV to receive it and make it accessible online. Once they receive it, respondents have * weeks to pay it. The **-day rule on the ticket only applies to mailing in a response.
GetHuman: Let's quantify your experience contacting New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau. On a scale of 1 to 5, how easy is it go get help on a New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau problem?
~TicketedInNYC: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~TicketedInNYC: I'd give them a four out of five on communication.
GetHuman: And what about New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau's ability to quickly and effectively address your problem?
~TicketedInNYC: For that I would say three out of five.
GetHuman: And finally- any advice for other New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau customers?
~TicketedInNYC: Call them early in the day or late. Don't forget any personal or account information you might need for New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~TicketedInNYC taken from his New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau customer service problem that occurred on November 14th, 2017.