New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau: I live in CT and I have been trying for a week...

A New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau customer review by GetHuman user ~jcola from November 14th, 2017

Background on ~jcola's case

GetHuman: ~jcola - can you tell our other New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau customers when your case took place?
~jcola: Yes. It was middle of the night, on November 8th.
GetHuman: Did you reach out to New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau, and if so, how?
~jcola: I used the 718-488-5710 number I found for on the GetHuman New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau customer phone number page I was on: New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau Customer Service Phone Number
GetHuman: And which of these common New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau customer issues best describes the reason you wanted to talk to them?
(Shows ~jcola a list of common New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau problems)
~jcola: "File a report" was why I was trying to call.

~jcola's review of New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau customer service

GetHuman: So how would you sum up your experience for GetHuman's New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jcola: I live in CT and I have been trying for a week to get around the "For ***, Press ***" loop. I finally googled how to speak to a human and found this tip. I barely waited a min and had my questions answered within the next *. Now, if only it was that easy here in CT.
GetHuman: Let's quantify your experience contacting New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau. On a scale of 1 to 5, how easy is it go get help on a New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau problem?
~jcola: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jcola: I'd give them a five out of five on communication.
GetHuman: And what about New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau's ability to quickly and effectively address your problem?
~jcola: For that I would say two out of five.
GetHuman: And finally- any advice for other New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau customers?
~jcola: Call them early in the day or late. Don't forget any personal or account information you might need for New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jcola taken from his New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau customer service problem that occurred on November 8th, 2017.

New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau

1.60 of 5 stars | 47 reviews

~jcola's New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars

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