New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau: I was given a ticket ********, mailed in not gu...
A New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau customer review by GetHuman user ~ian from November 14th, 2017
Background on ~ian's case
GetHuman: ~ian - can you tell our other New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau customers when your case took place?
~ian: Yeah. It was afternoon, on November 12th.
GetHuman: Did you reach out to New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau, and if so, how?
GetHuman: And which of these common New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau customer issues best describes the reason you wanted to talk to them?
(Shows ~ian a list of common New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau problems)
~ian: "File a report" was why I was trying to call.
~ian's review of New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau customer service
GetHuman: So how would you sum up your experience for GetHuman's New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ian: I was given a ticket ********, mailed in not guilty plea. Received notice of hearing for ******** I appeared at ** Rector street. The office was closed due to storm damage, notice on door said notice of hearings would be received in mail. Received notice to appear *******. ** days later received *nd notice of appearance on ******* for ticket with same number except for ********************************Great, after calling three different numbers and going through menus for ** mins,I was able to speak to a human
GetHuman: Let's quantify your experience contacting New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau. On a scale of 1 to 5, how easy is it go get help on a New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau problem?
~ian: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ian: I'd give them a one out of five on communication.
GetHuman: And what about New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau's ability to quickly and effectively address your problem?
~ian: For that I would say one out of five.
GetHuman: And finally- any advice for other New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau customers?
~ian: Call them early in the day or late. Don't forget any personal or account information you might need for New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ian taken from his New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau customer service problem that occurred on November 12th, 2017.