New York Department of Motor Vehicles (DMV/RMV): Much to my shock, they seemed to know what they...

A New York Department of Motor Vehicles (DMV/RMV) customer review by GetHuman user GetHuman-260971 from November 27th, 2017

Background on GetHuman-260971's case

GetHuman: GetHuman-260971 - can you tell our other New York Department of Motor Vehicles (DMV/RMV) customers when your case took place?
GetHuman-260971: Sure. It was afternoon, on November 19th.
GetHuman: Did you reach out to New York Department of Motor Vehicles (DMV/RMV), and if so, how?
GetHuman-260971: I used the 212-645-5550 number I found for on the GetHuman New York Department of Motor Vehicles (DMV/RMV) customer phone number page I was on: New York Department of Motor Vehicles (DMV/RMV) Customer Service Phone Number
GetHuman: And which of these common New York Department of Motor Vehicles (DMV/RMV) customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-260971 a list of common New York Department of Motor Vehicles (DMV/RMV) problems)
GetHuman-260971: "Local services" was why I was trying to call.

GetHuman-260971's review of New York Department of Motor Vehicles (DMV/RMV) customer service

GetHuman: So how would you sum up your experience for GetHuman's New York Department of Motor Vehicles (DMV/RMV) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-260971: Much to my shock, they seemed to know what they were talking about! We'll see if the information was accurate.....
GetHuman: Let's quantify your experience contacting New York Department of Motor Vehicles (DMV/RMV). On a scale of 1 to 5, how easy is it go get help on a New York Department of Motor Vehicles (DMV/RMV) problem?
GetHuman-260971: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-260971: I'd give them a two out of five on communication.
GetHuman: And what about New York Department of Motor Vehicles (DMV/RMV)'s ability to quickly and effectively address your problem?
GetHuman-260971: For that I would say five out of five.
GetHuman: And finally- any advice for other New York Department of Motor Vehicles (DMV/RMV) customers?
GetHuman-260971: Call them early in the day or late. Don't forget any personal or account information you might need for New York Department of Motor Vehicles (DMV/RMV) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-260971 taken from his New York Department of Motor Vehicles (DMV/RMV) customer service problem that occurred on November 19th, 2017.

New York Department of Motor Vehicles (DMV/RMV)

2.50 of 5 stars | 26 reviews

GetHuman-260971's New York Department of Motor Vehicles (DMV/RMV) Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like New York Department of Motor Vehicles (DMV/RMV), sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with New York Department of Motor Vehicles (DMV/RMV) in any way.

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