New York Department of Motor Vehicles (DMV/RMV): Went around in the same menu option * times and...
A New York Department of Motor Vehicles (DMV/RMV) customer review by GetHuman user GetHuman-434817 from November 23rd, 2017
Background on GetHuman-434817's case
GetHuman: GetHuman-434817 - can you tell our other New York Department of Motor Vehicles (DMV/RMV) customers when your case took place?
GetHuman-434817: Yeah. It was afternoon, on November 21st.
GetHuman: Did you reach out to New York Department of Motor Vehicles (DMV/RMV), and if so, how?
GetHuman: And which of these common New York Department of Motor Vehicles (DMV/RMV) customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-434817 a list of common New York Department of Motor Vehicles (DMV/RMV) problems)
GetHuman-434817: "Local services" was why I was trying to call.
GetHuman-434817's review of New York Department of Motor Vehicles (DMV/RMV) customer service
GetHuman: So how would you sum up your experience for GetHuman's New York Department of Motor Vehicles (DMV/RMV) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-434817: Went around in the same menu option * times and never got a human. every option to speak to a human got the responce of "I'm sorry we didn't understand your choice" or just restarted the menu options.
GetHuman: Let's quantify your experience contacting New York Department of Motor Vehicles (DMV/RMV). On a scale of 1 to 5, how easy is it go get help on a New York Department of Motor Vehicles (DMV/RMV) problem?
GetHuman-434817: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-434817: I'd give them a five out of five on communication.
GetHuman: And what about New York Department of Motor Vehicles (DMV/RMV)'s ability to quickly and effectively address your problem?
GetHuman-434817: For that I would say five out of five.
GetHuman: And finally- any advice for other New York Department of Motor Vehicles (DMV/RMV) customers?
GetHuman-434817: Call them early in the day or late. Don't forget any personal or account information you might need for New York Department of Motor Vehicles (DMV/RMV) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-434817 taken from his New York Department of Motor Vehicles (DMV/RMV) customer service problem that occurred on November 21st, 2017.