New York State Department of Taxation and Finance: I couldn't believe it but my call was picked up...
A New York State Department of Taxation and Finance customer review by GetHuman user ~gioia shebar from November 25th, 2017
Background on ~gioia shebar's case
GetHuman: ~gioia shebar - can you tell our other New York State Department of Taxation and Finance customers when your case took place?
~gioia shebar: Sure. It was morning, on November 22nd.
GetHuman: Did you reach out to New York State Department of Taxation and Finance, and if so, how?
GetHuman: And which of these common New York State Department of Taxation and Finance customer issues best describes the reason you wanted to talk to them?
(Shows ~gioia shebar a list of common New York State Department of Taxation and Finance problems)
~gioia shebar: "Check on a Claim" was why I was trying to call.
~gioia shebar's review of New York State Department of Taxation and Finance customer service
GetHuman: So how would you sum up your experience for GetHuman's New York State Department of Taxation and Finance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~gioia shebar: I couldn't believe it but my call was picked up on the first ring!! The agent was Ryan and he was helpful, smart, and charming...he gave me all the info I needed and it wasn't even his department. It was about a rebate under the CAP law ( a crazy complicated messy law) Perfect! I wish the state government was run as well as this tax dept. Ryan for governor!!!
GetHuman: Let's quantify your experience contacting New York State Department of Taxation and Finance. On a scale of 1 to 5, how easy is it go get help on a New York State Department of Taxation and Finance problem?
~gioia shebar: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~gioia shebar: I'd give them a two out of five on communication.
GetHuman: And what about New York State Department of Taxation and Finance's ability to quickly and effectively address your problem?
~gioia shebar: For that I would say five out of five.
GetHuman: And finally- any advice for other New York State Department of Taxation and Finance customers?
~gioia shebar: Call them early in the day or late. Don't forget any personal or account information you might need for New York State Department of Taxation and Finance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~gioia shebar taken from his New York State Department of Taxation and Finance customer service problem that occurred on November 22nd, 2017.