Newark Star Ledger: Let me begin by saying I have been a Star Ledge...
A Newark Star Ledger customer review by GetHuman user ~Aggie Peppe Angelone from November 23rd, 2017
Background on ~Aggie Peppe Angelone's case
GetHuman: ~Aggie Peppe Angelone - can you tell our other Newark Star Ledger customers when your case took place?
~Aggie Peppe Angelone: Sure. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Newark Star Ledger, and if so, how?
GetHuman: And which of these common Newark Star Ledger customer issues best describes the reason you wanted to talk to them?
(Shows ~Aggie Peppe Angelone a list of common Newark Star Ledger problems)
~Aggie Peppe Angelone: "Delivery issue" was why I was trying to call.
~Aggie Peppe Angelone's review of Newark Star Ledger customer service
GetHuman: So how would you sum up your experience for GetHuman's Newark Star Ledger customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Aggie Peppe Angelone: Let me begin by saying I have been a Star Ledger customer for many years. I recently called the Star Ledger and was told by Sharon that someone would get back to me. I have yet to hear from a representative. Normally by bill was $**.** for weekly and daily, but my recent invoice shows an amount of $**.**. After apply a gratuity, the cost is just too high. I would be willing to have the papers come to my home for the amount of $**.**, but if this cannot be accommodated, I would then have to discontinue delivery. A response would be appreciated.
GetHuman: Let's quantify your experience contacting Newark Star Ledger. On a scale of 1 to 5, how easy is it go get help on a Newark Star Ledger problem?
~Aggie Peppe Angelone: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Aggie Peppe Angelone: I'd give them a five out of five on communication.
GetHuman: And what about Newark Star Ledger's ability to quickly and effectively address your problem?
~Aggie Peppe Angelone: For that I would say four out of five.
GetHuman: And finally- any advice for other Newark Star Ledger customers?
~Aggie Peppe Angelone: Call them early in the day or late. Don't forget any personal or account information you might need for Newark Star Ledger to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Aggie Peppe Angelone taken from his Newark Star Ledger customer service problem that occurred on November 15th, 2017.