Newark Star Ledger: The Star ledger has gotten to be a poor paper...
A Newark Star Ledger customer review by GetHuman user ~bob white from November 24th, 2017
Background on ~bob white's case
GetHuman: ~bob white - can you tell our other Newark Star Ledger customers when your case took place?
~bob white: Yup. It was late at night, on November 18th.
GetHuman: Did you reach out to Newark Star Ledger, and if so, how?
GetHuman: And which of these common Newark Star Ledger customer issues best describes the reason you wanted to talk to them?
(Shows ~bob white a list of common Newark Star Ledger problems)
~bob white: "Cancel service" was why I was trying to call.
~bob white's review of Newark Star Ledger customer service
GetHuman: So how would you sum up your experience for GetHuman's Newark Star Ledger customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~bob white: The Star ledger has gotten to be a poor paper. We reduced delivery to Thursday and Sunday, and now they cannot even get that right.
GetHuman: Let's quantify your experience contacting Newark Star Ledger. On a scale of 1 to 5, how easy is it go get help on a Newark Star Ledger problem?
~bob white: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~bob white: I'd give them a one out of five on communication.
GetHuman: And what about Newark Star Ledger's ability to quickly and effectively address your problem?
~bob white: For that I would say two out of five.
GetHuman: And finally- any advice for other Newark Star Ledger customers?
~bob white: Call them early in the day or late. Don't forget any personal or account information you might need for Newark Star Ledger to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~bob white taken from his Newark Star Ledger customer service problem that occurred on November 18th, 2017.