Newark Star Ledger: called *x to get my delivery you are not givin...
A Newark Star Ledger customer review by GetHuman user GetHuman-135526 from November 25th, 2017
Background on GetHuman-135526's case
GetHuman: GetHuman-135526 - can you tell our other Newark Star Ledger customers when your case took place?
GetHuman-135526: Sure. It was evening, on November 20th.
GetHuman: Did you reach out to Newark Star Ledger, and if so, how?
GetHuman: And which of these common Newark Star Ledger customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-135526 a list of common Newark Star Ledger problems)
GetHuman-135526: "Cancel subscription" was why I was trying to call.
GetHuman-135526's review of Newark Star Ledger customer service
GetHuman: So how would you sum up your experience for GetHuman's Newark Star Ledger customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-135526: called *x to get my delivery you are not giving me my sunday newspaper delivery have to complain on sunday and monday and on monday i get my sunday paper at *:** in the afternoon. * emails have been sent to your district manager, clearly he is not doing his job. i like your paper but will have to go to the daily record because of such irresponsibility on the part of the district manger IT IS NOT CARRIERS FAULT. YOU SHOULD BE MORE SELECTIVE IN CHOOSING YOUR MANGERS. *X TWO NO SUNDAY PAPERS I WOULD NEVER REC IT ON MONDAY IF I DIDN'T COMPLAIN LOUDLY YET I PAY FOR DELIVERY SERVICE. WHAT'S YOUR OPINION, THIS IS WHY YOU LOOSE YOU SUBSCRIBERS. I THINK THE DAILY RECORD OR ANY NEWSPAPER FOR THAT MATTER COULD A BETTER JOB WHAT DO YOU THINK?
GetHuman: Let's quantify your experience contacting Newark Star Ledger. On a scale of 1 to 5, how easy is it go get help on a Newark Star Ledger problem?
GetHuman-135526: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-135526: I'd give them a one out of five on communication.
GetHuman: And what about Newark Star Ledger's ability to quickly and effectively address your problem?
GetHuman-135526: For that I would say one out of five.
GetHuman: And finally- any advice for other Newark Star Ledger customers?
GetHuman-135526: Call them early in the day or late. Don't forget any personal or account information you might need for Newark Star Ledger to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-135526 taken from his Newark Star Ledger customer service problem that occurred on November 20th, 2017.