Newark Star Ledger: the deliver person went by my house last thursd...
A Newark Star Ledger customer review by GetHuman user ~HKT from November 13th, 2017
Background on ~HKT's case
GetHuman: ~HKT - can you tell our other Newark Star Ledger customers when your case took place?
~HKT: Yes. It was afternoon, on November 4th.
GetHuman: Did you reach out to Newark Star Ledger, and if so, how?
GetHuman: And which of these common Newark Star Ledger customer issues best describes the reason you wanted to talk to them?
(Shows ~HKT a list of common Newark Star Ledger problems)
~HKT: "Cancel service" was why I was trying to call.
~HKT's review of Newark Star Ledger customer service
GetHuman: So how would you sum up your experience for GetHuman's Newark Star Ledger customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~HKT: the deliver person went by my house last thursday to deliver to my neighbors and didn't deliver to us. today he dropped it in the ONE puddle in my driveway. when i called. THEY DON'T CARE THEY WON'T SEND OUT THE DELIVERY PERSON WITH A DRY PAPER. STAR LEDGER DELIVER SERVICE AND CUSTOMER SERVICE SHOULD BE PUT OUT OF BUSINESS. WILL NOT READ THEIR NEWSPAPERS AGAIN.
GetHuman: Let's quantify your experience contacting Newark Star Ledger. On a scale of 1 to 5, how easy is it go get help on a Newark Star Ledger problem?
~HKT: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~HKT: I'd give them a two out of five on communication.
GetHuman: And what about Newark Star Ledger's ability to quickly and effectively address your problem?
~HKT: For that I would say one out of five.
GetHuman: And finally- any advice for other Newark Star Ledger customers?
~HKT: Call them early in the day or late. Don't forget any personal or account information you might need for Newark Star Ledger to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~HKT taken from his Newark Star Ledger customer service problem that occurred on November 4th, 2017.