Newegg: USPS returning shipment as no such address. Had...
A Newegg customer review by GetHuman user ~prairiewolf from November 21st, 2017
Background on ~prairiewolf's case
GetHuman: ~prairiewolf - can you tell our other Newegg customers when your case took place?
~prairiewolf: Yes. It was afternoon, on November 18th.
GetHuman: Did you reach out to Newegg, and if so, how?
GetHuman: And which of these common Newegg customer issues best describes the reason you wanted to talk to them?
(Shows ~prairiewolf a list of common Newegg problems)
~prairiewolf: "Overcharge/Strange charge" was why I was trying to call.
~prairiewolf's review of Newegg customer service
GetHuman: So how would you sum up your experience for GetHuman's Newegg customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~prairiewolf: USPS returning shipment as no such address. Had to reorder and will receive credit for difference between sales price and current price once invoice is received. Did have to pay shipping for USP instead of FedEx
GetHuman: Let's quantify your experience contacting Newegg. On a scale of 1 to 5, how easy is it go get help on a Newegg problem?
~prairiewolf: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~prairiewolf: I'd give them a five out of five on communication.
GetHuman: And what about Newegg's ability to quickly and effectively address your problem?
~prairiewolf: For that I would say two out of five.
GetHuman: And finally- any advice for other Newegg customers?
~prairiewolf: Call them early in the day or late. Don't forget any personal or account information you might need for Newegg to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~prairiewolf taken from his Newegg customer service problem that occurred on November 18th, 2017.