Nissan Credit: Automated service horrible, then you would get...
A Nissan Credit customer review by GetHuman user GetHuman-141205 from November 11th, 2017
Background on GetHuman-141205's case
GetHuman: GetHuman-141205 - can you tell our other Nissan Credit customers when your case took place?
GetHuman-141205: Yes I can. It was evening, on November 1st.
GetHuman: Did you reach out to Nissan Credit, and if so, how?
GetHuman: And which of these common Nissan Credit customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-141205 a list of common Nissan Credit problems)
GetHuman-141205: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-141205's review of Nissan Credit customer service
GetHuman: So how would you sum up your experience for GetHuman's Nissan Credit customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-141205: Automated service horrible, then you would get someone send you to someone else they didn't have answer either, to much run around, ashame we pay so much for horrible service, we wouldn't call if we didn't need help. Horrible
GetHuman: Let's quantify your experience contacting Nissan Credit. On a scale of 1 to 5, how easy is it go get help on a Nissan Credit problem?
GetHuman-141205: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-141205: I'd give them a five out of five on communication.
GetHuman: And what about Nissan Credit's ability to quickly and effectively address your problem?
GetHuman-141205: For that I would say four out of five.
GetHuman: And finally- any advice for other Nissan Credit customers?
GetHuman-141205: Call them early in the day or late. Don't forget any personal or account information you might need for Nissan Credit to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-141205 taken from his Nissan Credit customer service problem that occurred on November 1st, 2017.