Nissan Credit: Called to get title faxed to DMV had it done in...
A Nissan Credit customer review by GetHuman user ~morgan51405 from November 18th, 2017
Background on ~morgan51405's case
GetHuman: ~morgan51405 - can you tell our other Nissan Credit customers when your case took place?
~morgan51405: Sure. It was middle of the night, on November 16th.
GetHuman: Did you reach out to Nissan Credit, and if so, how?
GetHuman: And which of these common Nissan Credit customer issues best describes the reason you wanted to talk to them?
(Shows ~morgan51405 a list of common Nissan Credit problems)
~morgan51405: "Cancel account" was why I was trying to call.
~morgan51405's review of Nissan Credit customer service
GetHuman: So how would you sum up your experience for GetHuman's Nissan Credit customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~morgan51405: Called to get title faxed to DMV had it done in the past no problem.. Nissan wanted DMV to fax request over to them and then had a six day wait to response. When dealing with DMV *)they do not have time to send out requests *)Need vehicle registered now not in * days.. Process is a * button push to generate fax.. dont understand six day wait
GetHuman: Let's quantify your experience contacting Nissan Credit. On a scale of 1 to 5, how easy is it go get help on a Nissan Credit problem?
~morgan51405: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~morgan51405: I'd give them a four out of five on communication.
GetHuman: And what about Nissan Credit's ability to quickly and effectively address your problem?
~morgan51405: For that I would say three out of five.
GetHuman: And finally- any advice for other Nissan Credit customers?
~morgan51405: Call them early in the day or late. Don't forget any personal or account information you might need for Nissan Credit to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~morgan51405 taken from his Nissan Credit customer service problem that occurred on November 16th, 2017.