Nissan Credit: waited and I told them I made arrangements for...
A Nissan Credit customer review by GetHuman user ~jtbol@aol.com from November 14th, 2017
Background on ~jtbol@aol.com's case
GetHuman: ~jtbol@aol.com - can you tell our other Nissan Credit customers when your case took place?
~jtbol@aol.com: Yes. It was afternoon, on November 5th.
GetHuman: Did you reach out to Nissan Credit, and if so, how?
GetHuman: And which of these common Nissan Credit customer issues best describes the reason you wanted to talk to them?
(Shows ~jtbol@aol.com a list of common Nissan Credit problems)
~jtbol@aol.com: "Where to buy" was why I was trying to call.
~jtbol@aol.com's review of Nissan Credit customer service
GetHuman: So how would you sum up your experience for GetHuman's Nissan Credit customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jtbol@aol.com: waited and I told them I made arrangements for paying bill earlier in november for decembers bill. I was told needed to pay now and they contacted my work which almost got me fired. It is illegal to call my job
GetHuman: Let's quantify your experience contacting Nissan Credit. On a scale of 1 to 5, how easy is it go get help on a Nissan Credit problem?
~jtbol@aol.com: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jtbol@aol.com: I'd give them a three out of five on communication.
GetHuman: And what about Nissan Credit's ability to quickly and effectively address your problem?
~jtbol@aol.com: For that I would say one out of five.
GetHuman: And finally- any advice for other Nissan Credit customers?
~jtbol@aol.com: Call them early in the day or late. Don't forget any personal or account information you might need for Nissan Credit to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jtbol@aol.com taken from his Nissan Credit customer service problem that occurred on November 5th, 2017.