Nissan USA: Telephone Service was good, but not able to giv...
A Nissan USA customer review by GetHuman user ~Guess Who from November 23rd, 2017
Background on ~Guess Who's case
GetHuman: ~Guess Who - can you tell our other Nissan USA customers when your case took place?
~Guess Who: Yes I can. It was afternoon, on November 18th.
GetHuman: Did you reach out to Nissan USA, and if so, how?
GetHuman: And which of these common Nissan USA customer issues best describes the reason you wanted to talk to them?
(Shows ~Guess Who a list of common Nissan USA problems)
~Guess Who: "Insurance claim" was why I was trying to call.
~Guess Who's review of Nissan USA customer service
GetHuman: So how would you sum up your experience for GetHuman's Nissan USA customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Guess Who: Telephone Service was good, but not able to give me the info I needed to purchase a new Nissan Rogue. It is a good car, too bad the dealerships are not good ones, at least in this area.
GetHuman: Let's quantify your experience contacting Nissan USA. On a scale of 1 to 5, how easy is it go get help on a Nissan USA problem?
~Guess Who: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Guess Who: I'd give them a five out of five on communication.
GetHuman: And what about Nissan USA's ability to quickly and effectively address your problem?
~Guess Who: For that I would say three out of five.
GetHuman: And finally- any advice for other Nissan USA customers?
~Guess Who: Call them early in the day or late. Don't forget any personal or account information you might need for Nissan USA to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Guess Who taken from his Nissan USA customer service problem that occurred on November 18th, 2017.