Nitrorcx.com: Waited forever...literally. Never did get anyon...

A Nitrorcx.com customer review by GetHuman user ~anonymous from November 18th, 2017

Background on ~anonymous's case

GetHuman: ~anonymous - can you tell our other Nitrorcx.com customers when your case took place?
~anonymous: Yes I can. It was morning, on November 16th.
GetHuman: Did you reach out to Nitrorcx.com, and if so, how?
~anonymous: I used a live chat I found on the GetHuman Nitrorcx.com customer service contact info page: Contact Nitrorcx.com Customer Service
GetHuman: And which of these common Nitrorcx.com customer issues best describes the reason you wanted to talk to them?
(Shows ~anonymous a list of common Nitrorcx.com problems)
~anonymous: "Overcharge/Strange charge" was why I was trying to contact.

~anonymous's review of Nitrorcx.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Nitrorcx.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~anonymous: Waited forever...literally. Never did get anyone to answer the phone. Ordered a car for son's bday, and broke after * hours of use. Engine failure. Just wanted new engine so he could use car. Don't want to order another crappy part so it can break again. NEVER again will we order from them.
GetHuman: Let's quantify your experience contacting Nitrorcx.com. On a scale of 1 to 5, how easy is it go get help on a Nitrorcx.com problem?
~anonymous: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~anonymous: I'd give them a four out of five on communication.
GetHuman: And what about Nitrorcx.com's ability to quickly and effectively address your problem?
~anonymous: For that I would say five out of five.
GetHuman: And finally- any advice for other Nitrorcx.com customers?
~anonymous: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Nitrorcx.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~anonymous taken from his Nitrorcx.com customer service problem that occurred on November 16th, 2017.

Nitrorcx.com

3.67 of 5 stars | 25 reviews

~anonymous's Nitrorcx.com Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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