Oklahoma Tax Commission: Many hang ups after waiting for such a long tim...
A Oklahoma Tax Commission customer review by GetHuman user ~Disgusted from November 21st, 2017
Background on ~Disgusted's case
GetHuman: ~Disgusted - can you tell our other Oklahoma Tax Commission customers when your case took place?
~Disgusted: Sure. It was morning, on November 11th.
GetHuman: Did you reach out to Oklahoma Tax Commission, and if so, how?
GetHuman: And which of these common Oklahoma Tax Commission customer issues best describes the reason you wanted to talk to them?
(Shows ~Disgusted a list of common Oklahoma Tax Commission problems)
~Disgusted: "None of those really matches why I wanted to call Oklahoma Tax Commission that day." was why I was trying to call.
~Disgusted's review of Oklahoma Tax Commission customer service
GetHuman: So how would you sum up your experience for GetHuman's Oklahoma Tax Commission customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Disgusted: Many hang ups after waiting for such a long time. Finally get connected and they hang up. Almost impossible to reach. Reps do not seem to know what they are doing. Many excuses, new computer system, can't find file, Computer made error. In my case they deducted my **** tax due from my **** refund and to top that off they had the same amount deducted from my Federal refund. However my tax liability was paid with my **** return. Since they couldn't find my file (another stall) I had to fax all my **** tax info to them. I finally received monies due and that was screwed up. They did not send the correct amount. I will be writing to my district rep and the State Treasurer and request this be corrected and proceed with investigating the OTC. It would probably run more efficient if the commission was privatized. So write you area rep and treasurer and maybe we can get some results.
GetHuman: Let's quantify your experience contacting Oklahoma Tax Commission. On a scale of 1 to 5, how easy is it go get help on a Oklahoma Tax Commission problem?
~Disgusted: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Disgusted: I'd give them a three out of five on communication.
GetHuman: And what about Oklahoma Tax Commission's ability to quickly and effectively address your problem?
~Disgusted: For that I would say four out of five.
GetHuman: And finally- any advice for other Oklahoma Tax Commission customers?
~Disgusted: Call them early in the day or late. Don't forget any personal or account information you might need for Oklahoma Tax Commission to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Disgusted taken from his Oklahoma Tax Commission customer service problem that occurred on November 11th, 2017.