Orbitz: I called twice the first time it was like **min...
A Orbitz customer review by GetHuman user ~total waste of time from November 26th, 2017
Background on ~total waste of time's case
GetHuman: ~total waste of time - can you tell our other Orbitz customers when your case took place?
~total waste of time: Sure. It was evening, on November 18th.
GetHuman: Did you reach out to Orbitz, and if so, how?
GetHuman: And which of these common Orbitz customer issues best describes the reason you wanted to talk to them?
(Shows ~total waste of time a list of common Orbitz problems)
~total waste of time: "Make a Booking" was why I was trying to call.
~total waste of time's review of Orbitz customer service
GetHuman: So how would you sum up your experience for GetHuman's Orbitz customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~total waste of time: I called twice the first time it was like **minutes, the second time it was ** minutes and ** seconds I eventually hung up without getting anything that I needed...This is horrible and I doubt me typing this comment is going help improve nothing or help my situation!!
GetHuman: Let's quantify your experience contacting Orbitz. On a scale of 1 to 5, how easy is it go get help on a Orbitz problem?
~total waste of time: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~total waste of time: I'd give them a two out of five on communication.
GetHuman: And what about Orbitz's ability to quickly and effectively address your problem?
~total waste of time: For that I would say three out of five.
GetHuman: And finally- any advice for other Orbitz customers?
~total waste of time: Call them early in the day or late. Don't forget any personal or account information you might need for Orbitz to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~total waste of time taken from his Orbitz customer service problem that occurred on November 18th, 2017.