Oregon Scientific: We bought a Meep Tablet and still cannot use it...
A Oregon Scientific customer review by GetHuman user ~Disgusted Parent from November 14th, 2017
Background on ~Disgusted Parent's case
GetHuman: ~Disgusted Parent - can you tell our other Oregon Scientific customers when your case took place?
~Disgusted Parent: Yes I can. It was morning, on November 4th.
GetHuman: Did you reach out to Oregon Scientific, and if so, how?
GetHuman: And which of these common Oregon Scientific customer issues best describes the reason you wanted to talk to them?
(Shows ~Disgusted Parent a list of common Oregon Scientific problems)
~Disgusted Parent: "Where to buy" was why I was trying to contact.
~Disgusted Parent's review of Oregon Scientific customer service
GetHuman: So how would you sum up your experience for GetHuman's Oregon Scientific customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Disgusted Parent: We bought a Meep Tablet and still cannot use it because we can't access the parent portal. Their site is always down, the customer service number actually belongs to Blue Cross Blue Shield. Its Dec ** and we still can't use the Tablet because we can't access their portal. This is the WORST service I've ever received and I'm returning the product.
GetHuman: Let's quantify your experience contacting Oregon Scientific. On a scale of 1 to 5, how easy is it go get help on a Oregon Scientific problem?
~Disgusted Parent: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Disgusted Parent: I'd give them a five out of five on communication.
GetHuman: And what about Oregon Scientific's ability to quickly and effectively address your problem?
~Disgusted Parent: For that I would say five out of five.
GetHuman: And finally- any advice for other Oregon Scientific customers?
~Disgusted Parent: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Oregon Scientific to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Disgusted Parent taken from his Oregon Scientific customer service problem that occurred on November 4th, 2017.