Pacificcoast.com: I've been calling for * and *** weeks, you can...
A Pacificcoast.com customer review by GetHuman user ~Pam from November 15th, 2017
Background on ~Pam's case
GetHuman: ~Pam - can you tell our other Pacificcoast.com customers when your case took place?
~Pam: Yeah. It was morning, on November 5th.
GetHuman: Did you reach out to Pacificcoast.com, and if so, how?
GetHuman: And which of these common Pacificcoast.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Pam a list of common Pacificcoast.com problems)
~Pam: "Cancel order" was why I was trying to call.
~Pam's review of Pacificcoast.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Pacificcoast.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Pam: I've been calling for * and *** weeks, you can't get through and nobody returns the call..Horrible customer service
GetHuman: Let's quantify your experience contacting Pacificcoast.com. On a scale of 1 to 5, how easy is it go get help on a Pacificcoast.com problem?
~Pam: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Pam: I'd give them a four out of five on communication.
GetHuman: And what about Pacificcoast.com's ability to quickly and effectively address your problem?
~Pam: For that I would say one out of five.
GetHuman: And finally- any advice for other Pacificcoast.com customers?
~Pam: Call them early in the day or late. Don't forget any personal or account information you might need for Pacificcoast.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Pam taken from his Pacificcoast.com customer service problem that occurred on November 5th, 2017.
Pacificcoast.com
1.50 of 5 stars | 2 reviews
~Pam's Pacificcoast.com Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars
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