Page Plus Cellular: Terrible Customer No-Service! They lost some of...
A Page Plus Cellular customer review by GetHuman user ~ANGRY with PAGE PLUS from November 11th, 2017
Background on ~ANGRY with PAGE PLUS's case
GetHuman: ~ANGRY with PAGE PLUS - can you tell our other Page Plus Cellular customers when your case took place?
~ANGRY with PAGE PLUS: Yes I can. It was afternoon, on November 4th.
GetHuman: Did you reach out to Page Plus Cellular, and if so, how?
GetHuman: And which of these common Page Plus Cellular customer issues best describes the reason you wanted to talk to them?
(Shows ~ANGRY with PAGE PLUS a list of common Page Plus Cellular problems)
~ANGRY with PAGE PLUS: "Change plan" was why I was trying to call.
~ANGRY with PAGE PLUS's review of Page Plus Cellular customer service
GetHuman: So how would you sum up your experience for GetHuman's Page Plus Cellular customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ANGRY with PAGE PLUS: Terrible Customer No-Service! They lost some of my balance, while simply activating my phone. Long story short,* days later a supervisor stated they don't give credit for ANY reason, even though she could see what had taken place. They have cheap rates, but lousy customer service. DON'T TRUST THEM!!*Robert
GetHuman: Let's quantify your experience contacting Page Plus Cellular. On a scale of 1 to 5, how easy is it go get help on a Page Plus Cellular problem?
~ANGRY with PAGE PLUS: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ANGRY with PAGE PLUS: I'd give them a four out of five on communication.
GetHuman: And what about Page Plus Cellular's ability to quickly and effectively address your problem?
~ANGRY with PAGE PLUS: For that I would say one out of five.
GetHuman: And finally- any advice for other Page Plus Cellular customers?
~ANGRY with PAGE PLUS: Call them early in the day or late. Don't forget any personal or account information you might need for Page Plus Cellular to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ANGRY with PAGE PLUS taken from his Page Plus Cellular customer service problem that occurred on November 4th, 2017.