Palisades Collections: gave us a run around and will not talk about a...
A Palisades Collections customer review by GetHuman user ~vmullett1957 from November 24th, 2017
Background on ~vmullett1957's case
GetHuman: ~vmullett1957 - can you tell our other Palisades Collections customers when your case took place?
~vmullett1957: Yes. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Palisades Collections, and if so, how?
GetHuman: And which of these common Palisades Collections customer issues best describes the reason you wanted to talk to them?
(Shows ~vmullett1957 a list of common Palisades Collections problems)
~vmullett1957: "Overcharge/Strange charge" was why I was trying to call.
~vmullett1957's review of Palisades Collections customer service
GetHuman: So how would you sum up your experience for GetHuman's Palisades Collections customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~vmullett1957: gave us a run around and will not talk about a settlement to solve the collection at all. called several time to try and get this pay and see if they would take a settlement since it is * years old. Angel would not take one at all unless i answered all his questions. i just want to pay them. should not have to answer any questions! Period!
GetHuman: Let's quantify your experience contacting Palisades Collections. On a scale of 1 to 5, how easy is it go get help on a Palisades Collections problem?
~vmullett1957: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~vmullett1957: I'd give them a four out of five on communication.
GetHuman: And what about Palisades Collections's ability to quickly and effectively address your problem?
~vmullett1957: For that I would say three out of five.
GetHuman: And finally- any advice for other Palisades Collections customers?
~vmullett1957: Call them early in the day or late. Don't forget any personal or account information you might need for Palisades Collections to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~vmullett1957 taken from his Palisades Collections customer service problem that occurred on November 15th, 2017.