Panasonic: very disappointing my encounter with the*tech.p...
A Panasonic customer review by GetHuman user ~Shirley Muldrow from November 18th, 2017
Background on ~Shirley Muldrow's case
GetHuman: ~Shirley Muldrow - can you tell our other Panasonic customers when your case took place?
~Shirley Muldrow: Yes. It was middle of the night, on November 17th.
GetHuman: Did you reach out to Panasonic, and if so, how?
GetHuman: And which of these common Panasonic customer issues best describes the reason you wanted to talk to them?
(Shows ~Shirley Muldrow a list of common Panasonic problems)
~Shirley Muldrow: "Device Support" was why I was trying to call.
~Shirley Muldrow's review of Panasonic customer service
GetHuman: So how would you sum up your experience for GetHuman's Panasonic customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Shirley Muldrow: very disappointing my encounter with the*tech.poorly represented quality customer service as acclaimed by Panasonic.
GetHuman: Let's quantify your experience contacting Panasonic. On a scale of 1 to 5, how easy is it go get help on a Panasonic problem?
~Shirley Muldrow: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Shirley Muldrow: I'd give them a two out of five on communication.
GetHuman: And what about Panasonic's ability to quickly and effectively address your problem?
~Shirley Muldrow: For that I would say one out of five.
GetHuman: And finally- any advice for other Panasonic customers?
~Shirley Muldrow: Call them early in the day or late. Don't forget any personal or account information you might need for Panasonic to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Shirley Muldrow taken from his Panasonic customer service problem that occurred on November 17th, 2017.