Partsgeek.com: DON'T BUY ANY PARTS FROM THEM & HAVE IT SHIPPED...
A Partsgeek.com customer review by GetHuman user GetHuman-80062 from November 25th, 2017
Background on GetHuman-80062's case
GetHuman: GetHuman-80062 - can you tell our other Partsgeek.com customers when your case took place?
GetHuman-80062: Yeah. It was middle of the night, on November 22nd.
GetHuman: Did you reach out to Partsgeek.com, and if so, how?
GetHuman: And which of these common Partsgeek.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-80062 a list of common Partsgeek.com problems)
GetHuman-80062: "Track a Package" was why I was trying to call.
GetHuman-80062's review of Partsgeek.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Partsgeek.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-80062: DON'T BUY ANY PARTS FROM THEM & HAVE IT SHIPPED TO YOUR OFFICE. THEY USE FEDEX WHO JUST LEAVES IT IN THE LOBBY OF YOUR BUILDING LIKE ITS A HOME DELIVERY. ITS BEEN * WEEK & I STILL HAVEN'T RECEIVED MY PART & GET THE SAME ANSWER EACH TIME I PUT IN A CUSTOMER SERVICE REQUEST IN THEIR SYSTEM ...
GetHuman: Let's quantify your experience contacting Partsgeek.com. On a scale of 1 to 5, how easy is it go get help on a Partsgeek.com problem?
GetHuman-80062: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-80062: I'd give them a three out of five on communication.
GetHuman: And what about Partsgeek.com's ability to quickly and effectively address your problem?
GetHuman-80062: For that I would say one out of five.
GetHuman: And finally- any advice for other Partsgeek.com customers?
GetHuman-80062: Call them early in the day or late. Don't forget any personal or account information you might need for Partsgeek.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-80062 taken from his Partsgeek.com customer service problem that occurred on November 22nd, 2017.