Partsgeek.com: Hello i kimberly boehm ordered parts from you...
A Partsgeek.com customer review by GetHuman user ~kimber;ly boehm from November 16th, 2017
Background on ~kimber;ly boehm's case
GetHuman: ~kimber;ly boehm - can you tell our other Partsgeek.com customers when your case took place?
~kimber;ly boehm: Sure. It was afternoon, on November 6th.
GetHuman: Did you reach out to Partsgeek.com, and if so, how?
GetHuman: And which of these common Partsgeek.com customer issues best describes the reason you wanted to talk to them?
(Shows ~kimber;ly boehm a list of common Partsgeek.com problems)
~kimber;ly boehm: "Return an Order" was why I was trying to call.
~kimber;ly boehm's review of Partsgeek.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Partsgeek.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~kimber;ly boehm: Hello i kimberly boehm ordered parts from you (parte geek) order * **-*******, an i was very dissapointed, for i ordered * parts for my *** dodge ram **** for the tie rod end parts and i ordered * master tirod ends that cost *.** dollers and when i recieved the parts from the mail in one of the boxes you (parts geek) had put * of the master tierod ends that cost *.** dollers in the same ups box. when i opend the box i recieved *black and red and yellow small boxes that were the exact same an they said on their box (quality replacment parts) (parts master) ( chassis parts). well when i pulled the boxex out one of ther boxes had the corrext part in it and the other box that was the exact same lokking box had nothing in it at all !!!!! i am very disappointed an i am fixing my **** dodge ram **** up to be a classic mudding car an i wanted to order more parts from you but if i am not getting the exact parts i am paying for i will not use parts geek to get anymore at alll. an i still have a
GetHuman: Let's quantify your experience contacting Partsgeek.com. On a scale of 1 to 5, how easy is it go get help on a Partsgeek.com problem?
~kimber;ly boehm: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~kimber;ly boehm: I'd give them a one out of five on communication.
GetHuman: And what about Partsgeek.com's ability to quickly and effectively address your problem?
~kimber;ly boehm: For that I would say one out of five.
GetHuman: And finally- any advice for other Partsgeek.com customers?
~kimber;ly boehm: Call them early in the day or late. Don't forget any personal or account information you might need for Partsgeek.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~kimber;ly boehm taken from his Partsgeek.com customer service problem that occurred on November 6th, 2017.