Partsgeek.com: No customer svc. After a "card declined" order...
A Partsgeek.com customer review by GetHuman user ~Cust svc joke from November 24th, 2017
Background on ~Cust svc joke's case
GetHuman: ~Cust svc joke - can you tell our other Partsgeek.com customers when your case took place?
~Cust svc joke: Yup. It was late at night, on November 15th.
GetHuman: Did you reach out to Partsgeek.com, and if so, how?
GetHuman: And which of these common Partsgeek.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Cust svc joke a list of common Partsgeek.com problems)
~Cust svc joke: "Check on a Price" was why I was trying to call.
~Cust svc joke's review of Partsgeek.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Partsgeek.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Cust svc joke: No customer svc. After a "card declined" order, my bank called me to say that my card was charged * times (over $*,***) and my bank shut down my account. Still working on it.
GetHuman: Let's quantify your experience contacting Partsgeek.com. On a scale of 1 to 5, how easy is it go get help on a Partsgeek.com problem?
~Cust svc joke: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Cust svc joke: I'd give them a one out of five on communication.
GetHuman: And what about Partsgeek.com's ability to quickly and effectively address your problem?
~Cust svc joke: For that I would say one out of five.
GetHuman: And finally- any advice for other Partsgeek.com customers?
~Cust svc joke: Call them early in the day or late. Don't forget any personal or account information you might need for Partsgeek.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Cust svc joke taken from his Partsgeek.com customer service problem that occurred on November 15th, 2017.