Partsgeek.com: been waiting ** min then hung up on us then wil...
A Partsgeek.com customer review by GetHuman user ~william from November 27th, 2017
Background on ~william's case
GetHuman: ~william - can you tell our other Partsgeek.com customers when your case took place?
~william: Yeah. It was middle of the night, on November 26th.
GetHuman: Did you reach out to Partsgeek.com, and if so, how?
GetHuman: And which of these common Partsgeek.com customer issues best describes the reason you wanted to talk to them?
(Shows ~william a list of common Partsgeek.com problems)
~william: "Find a Part" was why I was trying to call.
~william's review of Partsgeek.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Partsgeek.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~william: been waiting ** min then hung up on us then will not answer the phone at all, these guys didn't give a tracking number that works, ** days & still waiting for my part I paid for, will have to contact bank to cancel this ****, These geek people are not someone to buy from at all, rude & won't answer any ????????????????????
GetHuman: Let's quantify your experience contacting Partsgeek.com. On a scale of 1 to 5, how easy is it go get help on a Partsgeek.com problem?
~william: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~william: I'd give them a two out of five on communication.
GetHuman: And what about Partsgeek.com's ability to quickly and effectively address your problem?
~william: For that I would say three out of five.
GetHuman: And finally- any advice for other Partsgeek.com customers?
~william: Call them early in the day or late. Don't forget any personal or account information you might need for Partsgeek.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~william taken from his Partsgeek.com customer service problem that occurred on November 26th, 2017.