Partsgeek.com: The worst company to deal with. They do not hav...
A Partsgeek.com customer review by GetHuman user ~Unhappy Customer from November 21st, 2017
Background on ~Unhappy Customer's case
GetHuman: ~Unhappy Customer - can you tell our other Partsgeek.com customers when your case took place?
~Unhappy Customer: Yup. It was morning, on November 13th.
GetHuman: Did you reach out to Partsgeek.com, and if so, how?
GetHuman: And which of these common Partsgeek.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Unhappy Customer a list of common Partsgeek.com problems)
~Unhappy Customer: "Refund a Charge" was why I was trying to call.
~Unhappy Customer's review of Partsgeek.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Partsgeek.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Unhappy Customer: The worst company to deal with. They do not have any customer service. Returning the wrong item they sent is impossible. Then they want you to pay the shipping
GetHuman: Let's quantify your experience contacting Partsgeek.com. On a scale of 1 to 5, how easy is it go get help on a Partsgeek.com problem?
~Unhappy Customer: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Unhappy Customer: I'd give them a four out of five on communication.
GetHuman: And what about Partsgeek.com's ability to quickly and effectively address your problem?
~Unhappy Customer: For that I would say one out of five.
GetHuman: And finally- any advice for other Partsgeek.com customers?
~Unhappy Customer: Call them early in the day or late. Don't forget any personal or account information you might need for Partsgeek.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Unhappy Customer taken from his Partsgeek.com customer service problem that occurred on November 13th, 2017.