Partsgeek.com: I hung up. I don't know why I waited this long...
A Partsgeek.com customer review by GetHuman user ~Sad one from November 18th, 2017
Background on ~Sad one's case
GetHuman: ~Sad one - can you tell our other Partsgeek.com customers when your case took place?
~Sad one: Sure. It was middle of the night, on November 13th.
GetHuman: Did you reach out to Partsgeek.com, and if so, how?
GetHuman: And which of these common Partsgeek.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Sad one a list of common Partsgeek.com problems)
~Sad one: "Return an Order" was why I was trying to call.
~Sad one's review of Partsgeek.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Partsgeek.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Sad one: I hung up. I don't know why I waited this long. It's disturbing.**Thanks for the insight.**However, I ordered the part through internet. I needed help with other items. But * is better than *.**Sad.**Miami, FL.
GetHuman: Let's quantify your experience contacting Partsgeek.com. On a scale of 1 to 5, how easy is it go get help on a Partsgeek.com problem?
~Sad one: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Sad one: I'd give them a one out of five on communication.
GetHuman: And what about Partsgeek.com's ability to quickly and effectively address your problem?
~Sad one: For that I would say two out of five.
GetHuman: And finally- any advice for other Partsgeek.com customers?
~Sad one: Call them early in the day or late. Don't forget any personal or account information you might need for Partsgeek.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Sad one taken from his Partsgeek.com customer service problem that occurred on November 13th, 2017.