Patriotsurplus.com: I trying to call all week!I placed an order * w...
A Patriotsurplus.com customer review by GetHuman user ~Jacek Serkies from November 20th, 2017
Background on ~Jacek Serkies's case
GetHuman: ~Jacek Serkies - can you tell our other Patriotsurplus.com customers when your case took place?
~Jacek Serkies: Yup. It was middle of the night, on November 13th.
GetHuman: Did you reach out to Patriotsurplus.com, and if so, how?
GetHuman: And which of these common Patriotsurplus.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Jacek Serkies a list of common Patriotsurplus.com problems)
~Jacek Serkies: "Overcharge/Strange charge" was why I was trying to call.
~Jacek Serkies's review of Patriotsurplus.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Patriotsurplus.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jacek Serkies: I trying to call all week!I placed an order * weeks ago and has been not sent.I already paid for it...Regards.Jacek Serkies.London UK.
GetHuman: Let's quantify your experience contacting Patriotsurplus.com. On a scale of 1 to 5, how easy is it go get help on a Patriotsurplus.com problem?
~Jacek Serkies: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jacek Serkies: I'd give them a three out of five on communication.
GetHuman: And what about Patriotsurplus.com's ability to quickly and effectively address your problem?
~Jacek Serkies: For that I would say two out of five.
GetHuman: And finally- any advice for other Patriotsurplus.com customers?
~Jacek Serkies: Call them early in the day or late. Don't forget any personal or account information you might need for Patriotsurplus.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jacek Serkies taken from his Patriotsurplus.com customer service problem that occurred on November 13th, 2017.
Patriotsurplus.com
1.00 of 5 stars | 2 reviews
~Jacek Serkies's Patriotsurplus.com Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars
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