PayPal Smart Connect: Using either an offshore call center or an empl...
A PayPal Smart Connect customer review by GetHuman user GetHuman-122002 from November 1st, 2017
Background on GetHuman-122002's case
GetHuman: GetHuman-122002 - can you tell our other PayPal Smart Connect customers when your case took place?
GetHuman-122002: Yeah. It was evening, on October 30th.
GetHuman: Did you reach out to PayPal Smart Connect, and if so, how?
GetHuman: And which of these common PayPal Smart Connect customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-122002 a list of common PayPal Smart Connect problems)
GetHuman-122002: "Question" was why I was trying to call.
GetHuman-122002's review of PayPal Smart Connect customer service
GetHuman: So how would you sum up your experience for GetHuman's PayPal Smart Connect customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-122002: Using either an offshore call center or an employee with a heavy accent* it was hard to understand them through the accent.
GetHuman: Let's quantify your experience contacting PayPal Smart Connect. On a scale of 1 to 5, how easy is it go get help on a PayPal Smart Connect problem?
GetHuman-122002: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-122002: I'd give them a five out of five on communication.
GetHuman: And what about PayPal Smart Connect's ability to quickly and effectively address your problem?
GetHuman-122002: For that I would say five out of five.
GetHuman: And finally- any advice for other PayPal Smart Connect customers?
GetHuman-122002: Call them early in the day or late. Don't forget any personal or account information you might need for PayPal Smart Connect to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-122002 taken from his PayPal Smart Connect customer service problem that occurred on October 30th, 2017.